Type: Full-time
Function: Senior Consultant 
Industries: ERP Software 
Posted: June 2011

Job Description

A Senior Consultant at WiSys excels at working with new and existing customers to:

• Successfully manage multiple implementations of our Real-Time ERP suite
• Identify and manage business requirements and functional design
• Prototype, Design Processes, Test, Train and Support Implementations

Senior Consultants are required to have:

• 4 years of manufacturing/operations/business  consulting experience
• Experience in process reengineering
• Solid experience with network operations, operating systems, Microsoft server and operating systems, database platforms and related database tools, WAN, LAN, SQL 2000/05/08, Windows 2003/08 and experience with at least one programming language
• Must have experience in report writing, preferably Crystal Reports
• Extensive background at both the Application level and data schema with both Macola ES and Progression 7.x with the majority of this experience related to the Distribution and Manufacturing applications
• Must have  expert-level SQL skills
• Four-year technical degree and/or technical certifications (i.e. MCSD/Solutions Developer/PMP) will receive preferential treatment
• Experience with Citrix and Terminal Services
• A willingness to travel up to 50% of the time, largely in the United States

In addition, successful Senior Consultants will have the following preferred background:

• Ability to work independently and manage multiple projects
• Strong problem solving and troubleshooting skills with the ability to exercise mature judgment
• Strong analytical and technical skills
• Strong teamwork skills
• Strong leadership skills
• Proven written and verbal communication skills, especially in managing customer interactions, technical training and contributing to and managing knowledge base solutions
• Must possess strong time management, project management, planning, organizational and superior follow-up skills
• Proven interpersonal and communication skills with ability to handle challenging situations proactively with composure, professionalism, and courtesy

Responsibilities

• Identify gaps in our software solutions relative to customers’ needs
• Architect the design for the overall software solution incorporating those needs
• Assist customers in the installation, training and deployment of the solution
• Maintain high utilization percentage while achieving high customer satisfaction
• Maintain a positive, constructive attitude in the workplace. This includes presenting challenges in a positive light, offering constructive approaches to overcoming difficulties, and treating all individuals with respect
• Assist sales with technical pre-sales opportunities
• Assist business partners with implementation of integrated solutions
• Directly interface with Development on recommended Software enhancements and or bug resolution.
• Apply advanced technical expertise to troubleshoot complex business application software issues as they pertain to the use of the application and operating/network environment, and installation/implementation
• Serve as customer advocate, managing each interaction to achieve customer satisfaction and identify customer business needs for product improvement within department guidelines and escalation tools
• Will provide valuable input and insight into new releases, assist in prioritizing bug fixes for the customer and/or partner

WiSys is a team-based environment that encourages and rewards individual initiatives and promotes contribution by all employees. We offer highly competitive salary and benefits.

To Apply please forward resume to ann.hayner@yahoo.com